FAQ - Trip Logistics

How will I know where to meet the group at the beginning of the trip?

Confirmed trip participants will be given detailed instructions as to when and where to meet. 

When is the latest day/time I should arrive in time for the trip? When is the earliest day/time I should depart Shanghai after the trip?

The first night of accommodation that is included with your trip payment is the night of Sunday, October 13, 2019 so it's suggested that you arrive sometime during that day so you can settle into your hotel room - the earliest possible check-in time is 2pm, though if you arrive early you can just leave your luggage with the concierge until your room is ready for you. We will be leaving the hotel at 9am sharp on Monday, October 14, 2019 to start the tour so you'll want to make sure you have a good rest the night before. If you'd like to arrive a few days early to do some exploring on your own, you're welcome to do that. 

The last night of accommodation that is included with your trip payment is the night of Saturday, October 19, 2019 so it's suggested that the earliest you depart from Shanghai is on Sunday, October 20, 2019. If you'd like to remain in Shanghai a few days more to do some further exploring on your own, you're welcome to do that, though keep in mind that hotel checkout time is at noon. 

Do I have to arrive on time? What happens if my flight to Shanghai gets delayed?

To ensure everyone can get their tailor made clothes on time to take home with them, it's important that all trip participants arrive in Shanghai on time as per the trip dates you chose. Of course, things happen and flights can be delayed or cancelled, so just to be on the safe side we recommend scheduling your flight to arrive in Shanghai a day or two early just in case you encounter a problem along the way. If you have a flight issue and arrive after the trip begins, we will do our best to make sure you are able to order clothes from the tailor and have them finished for you to take home with you. 

How do I get from the airport in Shanghai to my hotel, and then back to the airport?

When it comes time to make the balance payment for your trip, you will be given the option to purchase a one-way ($75) or roundtrip ($150) hotel transfer (via car; maximum 3 people per car) from the Shanghai airport to the hotel. Regardless of whether you choose this option or not, we will be in touch with confirmed trip participants and will assist them to ensure they have a smooth and easy transfer to and from the hotel. If there are multiple trip participants arriving in Shanghai on the same flight, we'll be happy to help coordinate transportation for multiple people together. Alternatively if you'd prefer to make your own arrangements, you can take a taxi to/from the airport, or if you're feeling adventurous you can take the fastest commercial high-speed electric train in the world (called the Maglev) to/from the airport. The trip takes a measly 7 minutes with speeds topping out at 430 kilometers per hour. However, after you take the Maglev you will have to take a taxi or the subway further on to the hotel.

Why isn't the airfare included in the trip cost?

As airfare prices are constantly changing, it's difficult for us to guarantee our clients a certain price if we can't be certain of our own costs. Furthermore, since Tailor Made Shanghai clients come from a variety of different locations, it's not feasible for offer the same trip price to everyone when the cost of airfare from different locations to Shanghai is so variable. Some people will use frequent flyer miles to book their flights, and would not want to have to pay for airfare to Shanghai when they can book it themselves for free using their miles. Lastly, many people will be visiting other cities in Asia before or after the trip, so we want to make sure we give everyone the flexibility they want. 

Why isn't the China visa included in the trip cost?

Just like airfare, the cost to obtain a China visa varies by each person's location, so it's difficult for us to guarantee our clients a certain price if we can't be certain of our own costs. Also, some people already have a valid China visa in their passport, so it wouldn't be fair to include this cost in the trip price when they don't need to get a new one. That being said, we will assist you in preparing required documentation and obtaining the visa as much as we can. 

I know airfare isn't included in the price, but can you help me book a flight?

Yes we'd be happy to assist you with airfare booking - please contact us. 

I'm coming on the trip by myself, will I have to share a hotel room?

If you are coming on your own and want to have your own hotel room, you can pay an additional $650 (to be paid with final balance payment, not with the deposit payment). If you are coming on your own and don’t want to pay an additional amount for your own hotel room, your trip organizer will arrange a roommate for you (of the same gender) for no additional charge. 

I'd like to extend my trip and visit Beijing, Hong Kong, Singapore, Bangkok, and other cities before/after this trip - is that possible?

Yes! Please contact us discuss this further - we'd be happy to help you out. 

What's the hotel like?

We'll be staying at the 5-star Renaissance Shanghai Yu Garden Hotel.

Do I need to have my own travel insurance?

Yes, you will need to have travel insurance and provide proof of travel insurance before the trip. At a minimum, your travel insurance should be 'comprehensive', providing cover against trip interruption, personal accident, death, medical expenses, emergency repatriation and personal liability, with a minimum coverage of $200,000. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects. It's preferable to purchase travel insurance as soon as possible after you've paid the initial deposit on a trip. Please contact us if you need assistance with this. 

Check out some of these convenient websites to search, compare, and purchase travel insurance:

TravelInsurance.com

InsureMyTrip.com

SquareMouth.com

What is the currency used in China? What is the exchange rate?

In China you'll hear/see the currency going by a few names - renminbi (RMB), yuan, or kuai. Go here to find the latest exchange rate. 

Can I use travelers checks?

No, these are not widely used nor accepted in China, so you should plan on taking cash instead. 

How much money should I bring? Do they take credit cards there? When should I exchange money? Do they have ATM's there that will accept my ATM card?

It's recommended that you bring at least $1,000 in cash, and possibly more depending on how much shopping you plan to do and how many clothing items you plan to have made. Generally speaking, credit cards issued from non-Chinese banks aren't widely accepted, so you shouldn't expect to use credit cards at all while in China. The first thing we'll do on Monday morning after we arrive the night before is go to the bank to exchange money, so you don't need to exchange any money before the trip, though you are welcome to do so. You can also bring extra US dollars and exchange money at any other time during the trip. They have lots of ATM's in Shanghai and a majority of them accept foreign ATM cards, though depending on your bank you will likely be charged various transaction fees.

All pricing on this page is in US$ unless otherwise noted.

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